Projects and Experience

Environment Agency 
Lincolnshire Beach Management Scheme & Saltfleet to Gibraltar Point Strategy 

November 2019 - present

£7m Annual beach renourishment work replacing the sand that is lost to erosion over the winter months, reducing wave overtopping during storms and protecting the sea defences from being damaged. 

The new strategy is in the planning and survey stage and has been developed through the engagement process by listening to our stakeholders and the community through formal consultation with statutory bodies. Statutory stakeholder engagement workshops and public consultation events involving business, tourism and community representatives as well as members of the general public. This has provided a wealth of local views and preferences which has been incorporated into the strategic approach to future management.

Working in partnership with Lincolnshire County Council, East Lindsey District Council, Parish Councils, Team Van Oord, Jacobs, Natural England, Marine Management Organisation and Internal Drainage Boards.

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Environment Agency
Ouse Washes Reservoir Section 10 Works 

October 2015 – Summer 2022 

£27m Flood Defence Scheme to improve the safety of the 30km flood storage reservoir dam in Cambridgeshire by strengthening the Middle and South Level Barrier Banks. 

Monica joined this project from the very start at detailed design and has continued through to construction. This involved identifying and highlighting potential issues and provide ways to mitigate before the construction phase. Close engagement and liaison with major stakeholders. Engagement with residents, local organisations and users of the washes is vital to enable the project to progress successfully. Management of public consultations and local surgeries has been key to keeping a high and positive profile within the community.

Working in partnership with Cambridgeshire County Council Norfolk County Council, The Borough of West Norfolk & Kings Lynn, East Cambridgeshire Council, Fenland District Council, JacksonHyder, Mott MacDonald, Arcadis, RSPB, WWT, Natural England and Internal Drainage Boards. 




Essex HighwaysEssex County Council

A133 Colchester to Clacton route improvements 

November 2019 – July 2020

£3.25m highways roundabout improvements scheme to support economic growth and provide safety improvements to the route, to decrease journey time for motorists and improved passenger transport facilities. 

Monica joined the team at construction phase to liaise with the stakeholders, community, businesses, and was the scheme’s Considerate Constructors Scheme ambassador. Monica’s enthusiasm has been infectious in promoting the scheme and she has successfully built good relationships with Stakeholders, residents and local organisations. 

Working in partnership with Essex highways, Essex County Council and Jackson Civil Engineering. 

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Essex HighwaysEssex County Council 

A131 Chelmsford to Braintree Route Improvements 

September 2019 – May 2020 

£7.3 million highways improvement scheme to undertake a series of improvements to the A131 (Braintree Road) and A130 (Essex Regiment Way) which is a key strategic route linking Braintree in the north of the county to Chelmsford. 

Monica joined the team at construction phase to liaise with the stakeholders, community, businesses, and was the scheme’s Considerate Constructors Scheme ambassador. Monica’s enthusiasm has been infectious in promoting the scheme and she successfully built good relationships with Stakeholders, residents and local organisations. 

Working in partnership with Essex highways, Essex County Council and Jackson Civil Engineering. 

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Tendring District Council - Essex County Council

Clacton & Holland on Sea Cliff Slope Stabilisation Scheme 

August 2018 – July 2019 

£5million project to stabilise the cliff slope along the Clacton & Holland-On- Sea seafront in Essex. Construction includes king post and sheet piling along with embankment profiling works. 

Works undertaken on 2km of the seafront, restricting access to the promenade. Monica joined the team at construction phase to liaise with the community, businesses, local schools and is the scheme’s Considerate Constructors Scheme ambassador. Monica’s enthusiasm has been infectious in promoting the scheme and she has successfully built good relationships with residents, organisations, associations and the local primary school. 

Working in partnership with Tendring District Council, Essex County Council, Jackson Civil Engineering and Mott MacDonald.




Environment Agency 
Selly Park North, Birmingham Flood Risk Maintenance Scheme

November 2016 – December 2017 

Working as part of the Rea Catchment Partnership, this £4 million project was to reduce the risk of inner city flooding to over 150 local homes and businesses in the Selly Park North and Selly Oak area of Birmingham. 

Monica joined the team during detailed design and continued into construction stage. Her role was to identify and highlight potential issues to the client and provide ways of mitigation before construction. Close engagement with project partners, residents, businesses, local stakeholders and users of the reservoir was vital to understand sensitive local issues.

Working in partnership with Birmingham City Council, Rea Catchment Partnership, Natural England, Team Van Oord, Hyder Consulting and Arcadis. 

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Environment Agency

Rugeley Flood Alleviation Scheme 

November 2016 – August 2017 

£3m Flood Alleviation scheme to protect 114 residential properties and 159 commercial properties. 

The scheme included constructing an embanked area to store water during heavy rainfall. It also included improving the playing fields, and the repairing of a collapsing footbridge which forms part of Cannock Chase Heritage Trail. Due to the nature of the works, close engagement was required with residents, users and local schools to limit the level of disturbance of the works. Reprogramming activities of works was required to avoid the local primary schools SAT tests and relocating residents whilst sheet piling works were at its heaviest. Engagement with local schools, institutions, organisations and clubs is also extremely beneficial in obtaining positive publicity and in developing ways to become involved and educated in their local project. 


Working in partnership with Stoke-on-Trent and Staffordshire Local Enterprise Partnership, Staffordshire County Council, Severn Trent Water, Cannock Chase District Council, Team Van Oord, Natural England, Arcadis and Hyder Consulting. 

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Environment Agency
Whittlesey Washes Reservoir Bank Strengthening Scheme 

October 2012 – December 2016 

£26 million scheme to improve the safety of a flood storage reservoir dam at Whittlesey by strengthening 16km of the reservoir's South Barrier Bank. 

Monica created a clear communication plan at detailed design stage that prioritised the client’s objectives. She built and maintained excellent relationships with the local community, stakeholders and project teams. This gained trust and co-operation through transparency and honesty. Meeting with the community in person helped to gain a deeper understanding of local issues. Responding to concerns as soon as possible also built respect and trust. A range of communication techniques ensured engagement with everyone. Monica managed public consultations and drop-in events involving suppliers and key partners to alleviate community concerns. Press releases, positive TV/radio interviews, briefings, newsletters, personal invitations to events, posters, project boards, social media and using partner websites created positive word-of-mouth within the community. Proactive engagement with local schools, organisations and clubs also proved beneficial. The project gained praise from the town’s Mayor, who wrote to express his thanks for the professional manner in which liaison with the local and wider community was delivered. 

Working in partnership with Fenland District Council, Peterborough City Council, Cambridgeshire County Council, Interserve Ltd, Team Van Oord, Natural England, RSPB, Royal Haskoning and Arcadis.

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Environment Agency
Barking & Dagenham Flood Alleviation Scheme 

September 2010 – February 2011 

£12m flood alleviation scheme to improve protection to almost 5,500 properties. This included the construction of two new pumping stations and the refurbishment of tidal sluices. Monica’s role was to provide liaise with local council and businesses in this highly industrialised area which relied on the water supply to conduct their businesses. 

Working in partnership with Essex County Council, Interserve Ltd, Natural England, Arcadis and Jacobs.

Environment Agency
Wisbech Flood Defence Scheme 

August 2008 – September 2010 

£15m Wisbech Flood Defence Scheme was successfully completed during summer 2010 and now protects 10,500 houses and 1,200 businesses against a 1-in-200-year flooding event. 

Strong public liaison and minimal disruption to the local community while refurbishing 8.6km of floodwall, were fundamental to this scheme’s success. Monica was the enthusiastic Public Liaison Officer heading up the EA’s community engagement. She took responsibility for the project’s communication plan and its objectives, building and maintaining excellent relationships within the community. Monica managed educational visits to schools and engaged them in artwork competitions. The role was demanding, as extensive work was conducted in close proximity to schools, businesses and residents. Roads were closed and pedestrian access to homes were limited. Managing this public interface was challenging and was successful as a result of a robust communication plan with clear objectives, managed with openness and understanding. 

Working in partnership with Fenland District Council, Cambridgeshire County Council, Interserve Ltd, Natural England, Atkins and Arcadis.